by Peter Capodice
Whether times are good or challenging, I don’t know any organization who doesn’t want to maximize productivity.
In order to do so, you must understand the needs of the individuals within the group. Needs can and do vary significantly from one individual to another. Needs would be defined as the expectations an individual has of how relationships and situations will be governed in a situation or relationship regardless of perceived social correctness. Individual needs describe what it takes in a relationship or situation to feel good about ones self.
When an individual proceeds in a manner that is not consistent with need, the person feels distressed, mistreated and uncomfortable and tends to exhibit less effective behaviors.
For example: an individual with a low activity need and a high thought need will need (even though they usually display an action oriented behavior) ample time to think things through as well as a minimum of prolonged physical demands or mental stress. If the individual is pushed for immediate action, what is most likely to occur, would be delays in necessary action and a substitution for thought vs. action. Given ample time in the same example and you will see someone who is more enthusiastic, vigorous and responds immediately to organizational demands.
When the managers of the organization understand the individual needs of their direct reports and regularly meet those needs, the individuals within the group will perform to their maximum ability.
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